Privacy Policy

Information We Collect

We collect certain information to deliver and improve our services. The main categories of information include:

Personal Information

• Account Information: When you create an account, we collect your name, email address, and relevant professional details.
• Contact Information: Phone numbers and business addresses necessary for service delivery.
• Payment Information: Billing details handled through secure third‑party payment processors.

Usage Information

• Service Usage: How you use our AI assistant, including features accessed and time spent on the service.
• Technical Data: IP addresses, browser type, device information, and operating system details.
• Document Content: Files and text processed through our AI tools for analysis and refinement.

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and continuously improve our AI assistant services.
• Personalization: To tailor your experience and show you relevant content.
• Communication: To send service updates, security alerts, and support messages.
• Research & Development: To refine our AI models and introduce new features.
• Security: To prevent fraud, misuse, and other security‑related threats.
• Legal Compliance: To meet legal obligations and enforce our Terms of Service.

Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following cases:

• Service Providers: With trusted vendors who help us operate, maintain, or support our services.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of a business segment.
• Consent: With your explicit consent for specified purposes.

Data Security

We use robust security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry‑standard protocols.
• Access Controls: Strict role‑based access and authentication requirements.
• Regular Audits: Ongoing security monitoring and periodic vulnerability assessments.
• Data Minimization: We only collect data that is necessary for the intended purpose.

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request updates or corrections to inaccurate data.
• Deletion: Request removal of your personal information, subject to legal requirements.
• Portability: Obtain your data in a structured, commonly used, machine‑readable format.
• Objection: Object to certain types of processing, where applicable.
• Restriction: Request that we limit how we process your data.

To exercise these rights, please contact us at info@Perplexiyty.com.